Are your customers and employees raving fans of your brand?

If not, your business may be in need of a little love.

WE ARE HERE TO SOLVE YOUR PROBLEM

When a brand relationship has broken down, restoration doesn’t happen overnight. Perhaps love has been lost, trust has been broken or communication has gotten to the point where you, your employees, and your customers no longer understand each other.

Let’s reignite the love between your brand and your customers.

THE BRAND WARRIOR PROGRAM

Do you want to unleash extraordinary potential in your employees by connecting them with each other, aligning their goals, and giving them interpersonal skills to help them thrive?

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THE CULTURE EVOLUTION PROGRAM

Do you need to reinvigorate your culture in a practical way that will help you do your best work and attract and keep the best talent?

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EXPERIENCE CONSULTING

Are you ready to unleash loyalty through creating true-to-brand customer journey maps and employee journey maps?

Need to align your team on your desired ideal experience?

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WHAT OUR CLIENTS SAY ABOUT US

"The team in my area were the beneficiaries of your commitment and generosity. Was your effort worth it, absolutely, was Brandlove’s commitment to providing a world class learning immersion appreciated, absolutely. #livinglegends #happytohelpteam"

- Gordon Little, CEO FNB Commercial, FNB South Africa

"We loved working with Brandlove. They really put their hearts and all their energy into supporting our customer experience development processes and were skillful in helping the team to mature and grow in confidence through the process. We came out aligned around a clear vision and the culture we need to support it, and with customer journey maps that have helped our process thinking and are full of exciting possibilities for differentiating ourselves at key moments. I recommend them unreservedly."

- Guy Chennels, Product Head at Discovery Employee Benefits

BRANDS WE HAVE HELPED

With our help, the following clients were able to tweak their culture and address customer issues to reignite a passion for their brands.

UPCOMING TRAINING

The CX Mastery Program

Learn in 5 days how to transform your brand into the most loved in your industry!
Get the practical recipes of how to encourage your organization to become customer and employee-obsessed.

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INTRODUCTION TO CUSTOMER JOURNEY MAPPING

Fast track your journey mapping efforts in just hours.

Learn from BrandLove' strategies and tools that have delivered proven results for hundreds of brands!

BUY NOW FOR $99

INTRODUCTION TO CUSTOMER JOURNEY MAPPING

Fast track your journey mapping efforts in just hours.

Learn from BrandLove' strategies and tools that have delivered proven results for hundreds of brands!

BUY NOW FOR $99

LEARN AT YOUR OWN PACE WITH OUR

ON-DEMAND COURSES

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We are a CXPA Recognized Training Provider

ABOUT US

BRANDLOVE

BrandLove is a team of passionate problem solvers and experience designers who believe in always putting people first. By looking at the needs of stakeholders – both employees and customers – that interact with a brand on a daily basis, we can transform brand interactions into opportunities long before they can become problems.

After all, every interaction is ultimately a conversation between people and by making it not only meaningful but memorable too, real relationships can start to grow.

We believe in building lasting relationships grounded in passion and purpose.

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Be the first to know about our exciting workshops and events

Customer Experience is the way a customer feels about themselves in an interaction with your brand.

We can help you design your brand outside in to create the feelings that will keep both customers and employees coming back to you.

We train leaders and the front-line on orchestrating experiences with a toolbox filled with interpersonal skills to power up empathy and care.