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ABOUT US

BrandLove is a leading provider of transformative learning experiences that enable individuals and teams to represent their brand with excellence and deliver exceptional Customer Experiences (CX).

Established in 2012 and headquartered in Cape Town, South Africa, BrandLove has gained widespread recognition for its innovative approach to learning and development.

At BrandLove, we are committed to unlocking the potential of individuals and teams by awakening their inner genius, empowering them to realise their full potential and achieve their goals. 

Hi, I’m Chantel, and believe me, I know being a Customer Experience (CX) Professional is tough.

I have been there! Dealing with organisational complexity, egos, and politics does not help either. When I started with my first Customer Experience (CX) transformation program in 2008, I was yearning to make a difference!

I wanted happier customers and happier employees serving those customers. Creating great Customer Experiences (CX) should not be so hard I kept on saying to myself in my early days being responsible for a large Customer Experience (CX) transformation. 

BrandLove is a leading provider of transformative learning experiences that enable individuals and teams to represent their brand with excellence and deliver exceptional customer experiences.

Established in 2012 and headquartered in Cape Town, South Africa, BrandLove has gained widespread recognition for its innovative approach to learning and development.

At BrandLove, we are committed to unlocking the potential of individuals and teams by awakening their inner genius, empowering them to realise their full potential and achieve their goals.

Hi, I’m Chantel, and believe me, I know being a customer experience professional is tough.

I have been there! Dealing with organisational complexity, egos, and politics does not help either. When I started with my first CX transformation program in 2008, I was yearning to make a difference!

I wanted happier customers and happier employees serving those customers. Creating great customer experiences should not be so hard I kept on saying to myself in my early days being responsible for a large CX transformation. 

WANT TO GET IN TOUCH?

Drop us an email at [email protected] and we will contact you.

WHAT OUR CLIENTS SAY

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How Confident are you in your
Customer Experience (CX) Skills and
Knowledge?

You can assess your readiness for the CCXP exam by rating your work experience and knowledge using the self-assessment tool. We will send you a personalised report instantly after completing the assessment.

Take our 15 minute Free Skill Assessment

How Confident are you in your
Customer Experience Skills and
Knowledge?

You can assess your readiness for the CCXP exam by rating your work experience and knowledge using the self-assessment tool. We will send you a personalised report instantly after completing the assessment.

Take our 15 minute Free Skill Assessment

Take the Customer Experience (CX)
Health Check!

Enhance your brand with a superior Customer Experience (CX).

Begin by assessing your current performance through our
5-minute, 14-question survey. Receive tailored feedback
and insights.

Use this knowledge to boost customer satisfaction,
loyalty, and revenue.

Take the Health Check

Take the Customer Experience (CX)
Health Check!

Enhance your brand with a superior customer experience.

Begin by assessing your current performance through our 5-minute,
14-question survey. Receive tailored feedback and insights.

Use this knowledge to boost customer satisfaction, loyalty, and revenue.

Take the Health Check

UPCOMING FREE WORKSHOPS

Our Next 60-minute Free Mini-Workshop is Coming Soon!

CHANTEL'S CUSTOMER JOURNEY MAPPING BOOK

UNLOCKING
CUSTOMER JOURNEY
DESIGN GENIUS

Fast track your journey mapping
efforts in just hours.

Learn from BrandLove's strategies and tools
that have delivered proven results
for hundreds of brands!

BUY NOW FOR $99

UNLOCKING CUSTOMER JOURNEY
DESIGN GENIUS

Fast track your journey mapping efforts in just hours.

Learn from BrandLove' strategies and tools that have delivered proven results for hundreds of brands!

BUY NOW FOR $99

OUR ONLINE CX MASTERYTM PROGRAM

 

ARE YOU READY FOR THE NEXT LEVEL OF CUSTOMER EXPERIENCE MASTERY?


With the CX Mastery
 program, you can obtain the skills and experience to get certified as a CX professional (CCXP) and become confident in your abilities to transform your brand's customer experience.

FIND OUT MORE

ARE YOU READY FOR THE NEXT LEVEL OF CUSTOMER EXPERIENCE (CX) MASTERY?


With the CX Mastery
 program, you can obtain the skills and experience to get certified as a CX professional (CCXP) and become confident in your abilities to transform your brand's Customer Experience (CX).

FIND OUT MORE
 

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