Need someone to instill passion in your people?
Looking to reconnect with your purpose?
WANT TO KNOW
WHERE TO START?
CHANTEL BOTHA
Chantel Botha is an accomplished entrepreneur, international speaker, published author, leader, activist and adventurer. With over 12 years’ experience as a certified customer experience practitioner (CCXP), she thrives on making things better than they ever were.
Bringing her unique brand of enthusiastic optimism (or is it optimistic enthusiasm?) to the stage, Chantel delivers invaluable nuggets of Customer Experience wisdom whilst integrating fun and practical exercises to keep the audience engaged and captivated.
As the Managing Director of BrandLove, Chantel Botha has spent the last 10 years connecting brands and people to their purpose and she hopes to continue facilitating lasting change whilst pursuing her own goal of lifelong learning.
CHANTEL'S AREAS OF EXPERTISE INCLUDE:
- Employee Journey Mapping
- Customer Journey Mapping
- Empathy Mapping
- Experience Essence Development
- Company Culture Programmes
- Change Management
- Persona Development
- Sketchnoting
- Visual Facilitation
TO BOOK CHANTEL FOR YOUR NEXT WORKSHOP, SEMINAR OR EVENT, PLEASE CONTACT US OR FILL OUT THE FORM BELOW:
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BELOVED BRANDS
With our help, the following clients were able to tweak their culture and address customer issues to reignite a passion for their brands.
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Customer Experience is the way a customer feels about themselves in an interaction with your brand.
We can help you design your brand outside in to create the feelings that will keep both customers and employees coming back to you.
We train leaders and the front-line on orchestrating experiences with a toolbox filled with interpersonal skills to power up empathy and care.
